Working with

The West Brom logo

EPC Plus
Your Home Energy Efficiency Report

The West Brom working with Vibrant

With the proposed changes to rules and regulations in the property market, and the cost of living growing, energy efficiency has become increasingly important. That’s why the West Brom is please to introduce customers to Vibrant, specialists in energy efficiency assessment.

Through Vibrant’s EPC Plus service, you can access personalised energy efficiency insights to navigate regulation changes and the increased cost of living. Uncover strategies and improvements for energy savings, potentially cutting costs and boosting sustainability.
This service, available to West Brom Buy to Let customers throughout England and Wales, starts at £60+VAT payable to Vibrant.

It is important to note that any agreement for this service, including subsequent installations and their performance will be between the customer and Vibrant.

Request your
EPC Plus

What is an EPC Plus?

In 2007 the government made it a legal requirement for anyone selling, letting or building a property to have an Energy Performance Certificate (EPC) which measures the energy efficiency of a property and gives it a rating. That’s good to know, but what if your rating needs improving? That’s where an EPC Plus could help.

Following an EPC Plus assessment, you’ll have free access to Vibrant’s technical team to discuss recommendations, ask any questions and help identify funding possibilities such as grants. They can then project-manage any works for you using their panel of carefully-selected contractors (Vibrant charges a fee for this, ask for a quotation). If you decide to use the project-management service, Vibrant will also provide a revised EPC free of charge once the work is complete. Your property’s new EPC rating will be valid for the next 10 years.

Notes for landlords

If you’re a landlord or if you’re considering becoming one in the future, the new EPC rating of your property may affect your ability to let the property, for example, if your EPC rating is below the minimum standard required. It is important that you understand this impact when requesting an EPC Plus. If you are unsure on how an EPC could impact your property, we recommend seeking your own independent legal advice.

For landlords in England, Wales and Northern Ireland, there are also a number of situations where you may be able to claim exemptions (or identify funding solutions) from the Domestic Minimum Energy Efficiency Standard (MEES) Regulations – which set a minimum energy efficiency level for domestic private rented properties. Exemptions must be registered on the central PRS Exemptions Register and Vibrant can support landlords through the full exemptions process and your MEES Compliance Report.

How It works


Request your appointment

  • Use the button on this page to organise your EPC Plus assessment. This is where you will make your payment to Vibrant Energy Matters which starts from £60+VAT


  • Receive a call from Vibrant’s scheduling team usually within 2 to 3 working days

Qualified Assessor visits property

  • An EPC Assessor will attend your property to conduct your EPC assessment – the appointment lasts approximately 20-45 minutes at your property and the Assessor requires access to every room and head & shoulder access to the loft
  • The Assessor will bring all necessary equipment with them
  • If you have already had energy efficiency works completed on your property, it would be useful to have any documentation to hand to show the Assessor

Report is created and sent

  • The report is compiled and emailed to you with recommendations, usually within 5 working days
  • The Government’s central register for EPC ratings is updated with the details of your new report and this will replace any existing EPC rating you may have

Improvements are recommended – with no obligation to go ahead with them

  • If you’d like a quote for the recommended works you just need to let Vibrant know
  • You will receive formal quotations for the works and confirm if you agree for them to go ahead. A project management fee will be payable to Vibrant if you choose them to manage this for you
  • Once agreed, Vibrant book in the works

Works completed

  • Works undertaken by approved and vetted SafeContractor contractors
  • Updated free EPC booked and completed (only if the project management service is taken out)
  • The Government’s central register for EPC ratings is updated with the details of your new report

Vibrant provided an excellent service from booking to completion. The assessor who visited our home was very friendly and knowledgeable, and carried out a thorough assessment of our property. After receiving our EPC Plus report, Vibrant took time out to explain the findings, and the different options available to us to help improve our property rating. It has given us plenty to think about, from updating our insulation, to the potential installation of solar panels, and which suppliers to use. I would highly recommend them!

Why Vibrant?

As an experienced supplier of EPCs to the residential sector, Vibrant completes tens of thousands each year. They pride themselves on their fast and efficient service, with 100s of assessors located nationwide. Vibrant never let their guard down, proving their worth having worked in partnership with many property companies with multiple branches nationwide.

If you have a complaint about any element of the EPC Plus and any other service received from Vibrant, please contact them on or write to them at the address below.

EPC Plus is an extension of Vibrant’s brand, offering a convenient, high-quality service that’s designed to save you time and energy.

Request your
EPC Plus

Vibrant – Your Property Partner

2 Foxes Lane, Oakdale Business Park, Blackwood, Gwent NP12 4AB

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