Working with
Your Home Energy Efficiency Report
The West Brom working with Vibrant
With the proposed changes to rules and regulations in the property market, and the cost of living growing, energy efficiency has become increasingly important. That’s why the West Brom is please to introduce customers to Vibrant, specialists in energy efficiency assessment.
Through Vibrant’s VESA service, you can access personalised energy efficiency insights to navigate regulation changes and the increased cost of living. Uncover strategies and improvements for energy savings, potentially cutting costs and boosting sustainability.
This service, available to West Brom Buy to Let customers throughout England and Wales, starts at £60+VAT payable to Vibrant.
It is important to note that any agreement for this service, including subsequent installations and their performance will be between the customer and Vibrant.
Request your VESA
What is a VESA?
In 2007 the government made it a legal requirement for anyone selling, letting or building a property to have a Vibrant Energy Savings Audit (VESA) which measures the energy efficiency of a property and gives it a rating. That’s good to know, but what if your rating needs improving? That’s where a VESA could help.
Following a VESA assessment, you’ll have free access to Vibrant’s technical team to discuss recommendations, ask any questions and help identify funding possibilities such as grants. They can then project-manage any works for you using their panel of carefully-selected contractors (Vibrant charges a fee for this, ask for a quotation). If you decide to use the project-management service, Vibrant will also provide a revised EPC free of charge once the work is complete. Your property’s new EPC rating will be valid for the next 10 years.
Notes for landlords
If you’re a landlord or if you’re considering becoming one in the future, the new EPC rating of your property may affect your ability to let the property, for example, if your EPC rating is below the minimum standard required. It is important that you understand this impact when requesting a VESA. If you are unsure on how an EPC could impact your property, we recommend seeking your own independent legal advice.
For landlords in England, Wales and Northern Ireland, there are also a number of situations where you may be able to claim exemptions (or identify funding solutions) from the Domestic Minimum Energy Efficiency Standard (MEES) Regulations – which set a minimum energy efficiency level for domestic private rented properties. Exemptions must be registered on the central PRS Exemptions Register and Vibrant can support landlords through the full exemptions process and your MEES Compliance Report.
How It works
Request your appointment
- Use the button on this page to organise your VESA assessment. This is where you will make your payment to Vibrant Energy Matters which starts from £60+VAT
Appointment
- Receive a call from Vibrant’s scheduling team usually within 2 to 3 working days
Qualified Assessor visits property
- An EPC Assessor will attend your property to conduct your EPC assessment – the appointment lasts approximately 20-45 minutes at your property and the Assessor requires access to every room and head & shoulder access to the loft
- The Assessor will bring all necessary equipment with them
- If you have already had energy efficiency works completed on your property, it would be useful to have any documentation to hand to show the Assessor
Report is created and sent
- The report is compiled and emailed to you with recommendations, usually within 5 working days
- The Government’s central register for EPC ratings is updated with the details of your new report and this will replace any existing EPC rating you may have
Improvements are recommended – with no obligation to go ahead with them
- If you’d like a quote for the recommended works you just need to let Vibrant know
- You will receive formal quotations for the works and confirm if you agree for them to go ahead. A project management fee will be payable to Vibrant if you choose them to manage this for you
- Once agreed, Vibrant book in the works
Works completed
- Works undertaken by approved and vetted SafeContractor contractors
- Updated free EPC booked and completed (only if the project management service is taken out)
- The Government’s central register for EPC ratings is updated with the details of your new report
Vibrant provided an excellent service from booking to completion. The assessor who visited our home was very friendly and knowledgeable, and carried out a thorough assessment of our property. After receiving our VESA report, Vibrant took time out to explain the findings, and the different options available to us to help improve our property rating. It has given us plenty to think about, from updating our insulation, to the potential installation of solar panels, and which suppliers to use. I would highly recommend them!
Why Vibrant?
As an experienced supplier of EPCs to the residential sector, Vibrant completes tens of thousands each year. They pride themselves on their fast and efficient service, with 100s of assessors located nationwide. Vibrant never let their guard down, proving their worth having worked in partnership with many property companies with multiple branches nationwide.
If you have a complaint about any element of the VESA and any other service received from Vibrant, please contact them on customerservices@vem.co.uk or write to them at the address below.
VESA is an extension of Vibrant’s brand, offering a convenient, high-quality service that’s designed to save you time and energy.
Request your VESA
Vibrant – Your Property Partner
2 Foxes Lane, Oakdale Business Park, Blackwood, Gwent NP12 4AB
